Skip to Content Skip to Sitemap

ATTENTION: System maintenance will be performed on Wednesday, September 27th between 9:00 P.M. and 11:00 PM. During that time connectivity to our network, SBD Online/Mobile Banking, SBD Business Online/Mobile Banking and Bankline telephone banking may be unavailable. We apologize for any inconvenience this may cause.
 
 


 
helpful-info

Preventing & Identifying Fraud

Savings Bank of Danbury works with you to safeguard your personal and financial information.

Identity theft is a rapidly growing crime that devastates millions of people every year who become victims of fraud. At Savings Bank of Danbury, we go to great lengths to protect your identity and your accounts against theft and fraud. 

Identity theft is a rapidly growing crime that devastates millions of people every year who become victims of fraud. At Savings Bank of Danbury, we go to great lengths to protect your identity and your accounts against theft and fraud. Our robust security measures protect your personal and financial information. We implement password protection and encryption to assure secure online transactions. 

You also can help protect yourself by stopping crimes before they happen: 

  • Do not provide your financial information or Social Security number to any person or organization you don't know. 
  • Report lost or stolen checks immediately to us so we can block payment on them. 
  • Notify us of suspicious phone inquiries asking for your account information to verify a statement or award a prize. 
  • Closely guard your ATM Personal Identification Number (PIN) and ATM receipts. 
  • Shred financial solicitations and bank statements before disposing of them. 
  • Place your outgoing mail in a secure, official Postal Service collection box. 
  • If regular bills don't arrive on time, call the company to find out why. 
  • Immediately investigate questionable charges on your bills to ward off possible fraud. 
  • Contact the major credit-reporting companies periodically to review your file and ensure information is accurate. 

FACT Act Helps Fight Identity Theft 

The Fair and Accurate Credit Transactions Act (FACT Act) requires the three major credit-reporting agencies with a free copy of their credit report via online request or by calling 877.322.8228. The act also enables consumers to place an alert on their credit files when they reasonably suspect they have been victims of identity theft, thereby placing potential creditors on notice. 

Consumers also can recover their credit reputation through other measures: 

  • Credit-reporting agencies must stop reporting allegedly fraudulent account information when a consumer shows he or she has been victimized by identity theft
  • Creditors or businesses must provide copies of business records or fraudulent accounts or transactions to assist consumers in proving they are victims of identity theft 
  • Consumers can report accounts affected by identity theft directly to creditors, in addition to credit-reporting agencies, to prevent the spread of erroneous information 

How to Contact Credit Reporting Bureaus

Equifax
Place a fraud alert: 888.766.0008
Order a credit report: 800.685.1111

Experian
Place a fraud alert: 888.397.3742
Order a credit report: 888.397.3742

TransUnion
Place a fraud alert: 800.680.7289
Order a credit report: 800.888.4213

If you have any questions or concerns, please contact us today.